Privacy Policy

Privacy Policy

Introduction

Welcome to https://patagonia.pobb.net (hereafter referred to as “Patagonia,” “we,” or “our”). We are dedicated to safeguarding your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, handling, and processing of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Comprehensive Data Privacy and Security Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://patagonia.pobb.net
  • Any mobile applications or software we offer
  • Online services and products accessed through our platform

Please note that this policy does not cover third-party platforms, apps, products, or services that you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. Using Our Services: When you sign up as an authorized user for our applications, services, or products.
  2. Visiting Our Websites: If you browse or interact with any of our websites linked to this policy.
  3. Communication: For any communications we send to you, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which can include:

  • Account Information: Such as your username, email address, and password hash.
  • Payment Details: Credit or debit card numbers, expiration dates, and payment history.
  • Financial Data: Bank account information for direct deposits or payments.
  • Purchase Records: Items you’ve purchased, order history, and associated shipping addresses.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network data to identify your device.
  • Location Information: GPS coordinates and location services data when you opt-in to share it.
  • Feedback and Reviews: Any comments, suggestions, or ratings you provide.
  • Social Media Data: If you choose to log in using social media accounts, we may collect information from those platforms (with your consent).
  • Product Interactions: Details about how you interact with our products and services.

We gather this data through various methods: user input forms, online interactions, browser cookies, and automated technologies like analytics tools. Additionally, third parties, such as payment processors or advertising networks, may share personal data with us for specific purposes, guided by their respective privacy policies.

Cookies

Cookies are small text files that our website stores on your device to enhance your user experience and provide tailored services:

  • Strictly Necessary Cookies: These enable core features of our website, such as login sessions and shopping carts.
  • Preference Cookies: Used to remember settings you’ve chosen, like language preferences or display options.
  • Analytics Cookies: Help us understand how visitors engage with our site, providing insights for improvement.

You can control non-essential cookies through our Cookie Manager, allowing you to customize your tracking preferences.

Data Retention and Deletion

We retain personal data as necessary to fulfill the purposes for which it was collected, in compliance with applicable laws. Once these purposes are met, we will delete or anonymize the data securely. Our retention periods may vary based on legal obligations, tax requirements, and business needs.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Data Encryption: We encrypt sensitive data both at rest and in transit using industry-standard technologies.
  • Access Controls: Strict access controls are in place to ensure that only authorized personnel can access personal data.
  • Regular Audits: Our systems undergo regular security audits and penetration testing to identify and mitigate potential vulnerabilities.
  • Vendor Agreements: We require our third-party service providers to maintain strict confidentiality and security standards.

Your Rights (Depending on Your Location)

The privacy laws in different jurisdictions grant individuals various rights regarding their personal data:

  • Access: You have the right to request access to the personal data we hold about you, along with information on how it is being processed.
  • Rectification: You can request corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain cases, you may be able to request the deletion of your data from our systems.
  • Restriction: You might have the right to restrict or limit how we process your personal data.
  • Data Portability: Some laws allow you to request a portable copy of your data in a commonly used format.
  • Objection: You have the right to object to certain processing activities, such as direct marketing or data sharing.
  • Non-Discrimination: Laws may prohibit us from discriminating against you for exercising your privacy rights.

To exercise these rights, please contact our dedicated Privacy Team via email at [email protected] or by post to the address provided below. We will respond within a reasonable timeframe, adhering to legal requirements.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about your privacy rights and obligations.

Contact Information

For any questions related to privacy, data requests, unsubscribe requests, or if you have any concerns regarding this policy, please contact us: